Delivering right, first-time solutions in the provision of water leak detection
WHO WE ARE
Proactive Property Services Ltd are the only nationwide company offering find, fix, restoration and reinstatement using fully employed engineers. We work by the mantra of 'One Supplier, One Solution'. We are unique in that our comprehensive skillset allows us to project manage any job from start to finish. We have a fleet of skilled engineers who work under our experienced project managers and insurance claim specialists to offer an unrivalled, nationwide troubleshooting service.
ABOUT PROACTIVE PROPERTY SERVICES LTD
Proactive Property Services Ltd understand that the destructive nature of leaks requires a focused and fast response and our network can be relied upon to ensure that a fully equipped engineer attends your property and deals with the problem efficiently, respectfully and carefully.
Proactive Property Services Ltd employ a system of work which ensures that our engineers adhere to SLAs (service level agreements) for each project undertaken. You can rest assured that you will receive fair pricing, excellent customer service and a high standard of workmanship by employing us.
Our dedicated insurance claims team will liaise with insurance companies and our project managers to keep an accurate record of findings and events as investigations progresses and will keep in touch with clients to ensure that they are satisfied with our work. Admin staff work alongside the insurance team to promote an expeditious work flow from start to finish so that projects are completed properly but also in the shortest time frame possible.
As part of our dedication to providing the best service and highest quality of work in the industry, we employ various measures of quality assurance including (but not limited to):
Scheduled admin audits
Scheduled site audits
Client satisfaction procedures
Data analyses to ensure efficiency of our procedures
pricing reviews and benchmarking